Shipping policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Our representative will get back to you once we receive your order to confirm details and provide further assistance.

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Shipping Rates & Estimates

Domestic Shipping (within [Your Country])

• Standard Shipping: Delivered within a week – $X.XX
• Express Shipping: 1–2 business days – $X.XX

International Shipping

• Standard International: Delivery time depends on the destination country, typically within 1–3 weeks – $X.XX
• Express International: 3–7 business days – $X.XX

Note: Shipping charges for your order will be calculated and displayed at checkout.

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Order Tracking

Once your order has shipped, you will receive an email notification with tracking details.
You can track your package using the tracking number provided on the courier’s official website.

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Delays & Customs

Please note that shipping times are estimates and may vary due to factors such as weather conditions, customs clearance, or courier delays.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

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Missing / Lost Packages

If your package is delayed, lost, or damaged in transit, please contact us at contact@birsaofficial.com with your order number.
We will assist you in resolving the issue with the shipping carrier as quickly as possible.